JACKSONVILLE, Fla. — JEA is preparing for power outages as Hurricane Ian approaches the First Coast.
The storm is expected to impact the Jacksonville area beginning Wednesday.
JEA will temporarily suspend customer disconnections for non-payment.
JEA's Emergency Operation Center will operate at "partial Activation status." This means that the EOC will monitor the storm around-the-clock and continuously update employees.
"Regardless of the impact, all 2,000+ JEA team members are ready to mobilize and restore power and water as soon as possible for our customers, as we prepare year-round for all types of severe weather," JEA Managing Director and CEO Jay Stowe said in a press release.
Mutual aid crews from outside the impact area are also on standby, according to JEA.
JEA will keep customers informed with preparation tips, developments and important notifications via email and social media. Community members also can learn how to prepare for dangerous storms and find other important resources at jea.com/storm.
Customers are encouraged to ensure their mobile phone number and email address are up to date on their jea.com account and to sign up for voice, email or text alerts. This will allow JEA to contact customers directly with updates on a power outage.