Contact Us

First Coast News - WTLV/WJXX

1070 East Adams Street
Jacksonville, FL 32202

I'm Telling Ken!

Departmental Contacts

News Team

Phone: (904) 633-8808
Questions, comments and news tips for the News Department. This includes content of news and web stories.

If you have a news tip, you can also send an e-mail to

For investigative reports, contact our I-team at (904) 633-8860.

Sports Team

Phone: (904) 633-8806
Questions and comments for the Sports Department including Chris Porter and Chad "Cush" Cushnir.

Weather Team

Phone: (904) 633-8816
Questions and comments for our Weather Department. For 24-hour weather forecasts, call Weather-Tel at (904)356-8812.

Viewer Comments (Programming Department)

Phone: (904)633-8882


Questions and comments about television (network, syndicated, etc.) programming for WTLV NBC12 and WJXX ABC25. Information for the networks can be found here:

On Your Side / I'm Telling Ken

Phone: (904) 633-8825
Questions and comments for Consumer and Investigative Reporter Ken Amaro.

Sales Team

Phone: (904) 633-8876
Advertising information for the First Coast News sales staff including local and national sales, WJXX ABC25 and WTLV NBC12.

Community Affairs

Phone: (904) 633-8849

Digital Team

Comments and technical questions regarding the website.

Administrative Contacts

Rob Mennie

President & General Manager

Bill Lancaster

Director of Sales
Phone: (904) 633-8871

Meagan Harris

News Director
Phone: (904) 633-8805

Barbara Beresford

Director of Marketing
Phone: (904) 633-8840

Suzanne Chappell

Business Department
Phone: (904) 633-8874

Bonnie Solloway

Vice President, Programming/Community Relations
Phone: (904) 633-8882

Victor Murphy

Director of Technology and Operations
Phone: (904) 633-8862

Closed Captioning Contact Information

Click here for contact information regarding on-air Closed Captioning on First Coast News

Broadcast News Video Archive

Did you miss a First Coast News story or wish to get a copy of a past segment? Contact Metro Monitor at (800)861-5255 for more information.