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911 goes down for Verizon Wireless customers in Jacksonville, issue now resolved, JSO says

Jacksonville Sheriff's Office sent out a public safety alert Tuesday stating that Verizon Wireless customers may experience issues when calling 911.
Credit: AP
The Verizon logo outside a store, Wednesday, July 14, 2021, in Boston. (AP Photo/Charles Krupa)

JACKSONVILLE, Fla. — UPDATE: Jacksonville Sheriff's Office said the issue has been resolved.

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Verizon Wireless customers may experience issues when dialing 911 in Jacksonville, the sheriff's office said Tuesday afternoon. Jacksonville Sheriff's Office sent out a public safety text alert making people aware. 

The alert states:

"Verizon Wireless customer may experience issues when calling 9-1-1. Verizon WIRELESS CUSTOMERS ONLY - If you have trouble getting through to 9-1-1, call 904-630-0500. TEXT TO 9-1-1 available as well."

Verizon's 911 issue is also being reported in several other states.

Credit: Jacksonville Sheriff's Office
Jacksonville Sheriff's Office sent out of public safety message Tuesday stating that Verizon Wireless customers may experience issues when calling 911.

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