JACKSONVILLE, Fla. -- When Sandra Simpson was looking for help filing a divorce, she turned to a legal clinic she found advertising on the side of the road.
"I tried to do it myself and couldn't reapply for my divorce by myself," she said, "I needed help."
Simpson wants to divorce her husband. She said it is an abusive relationship and she wants out. She paid CD Legal Clinic $350 to file the papers.
"Nicest people in the world the first time you meet them," she said.
Simpson she paid extra, but when nothing happened, she began calling the company.
"Still to this day, they will not return my calls," she said.
She is not alone. Roger Wood of Green Cove Springs has a similar complaint.
"They agreed to help me for a fee of $350, which I paid them," said Wood, "I feel as if I have been scammed."
For Sandra, it has been difficult because she has been living in the same house with her soon to be ex-husband.
CD Legal Clinic was located on Rosselle Street. The operators, according to the landlord, are Marysol and Damien Reed.
Their landlord evicted them because they owed $2,800 in rent and promised to pay, but according to the property manger, they did not.
And because of their complaint history, the Better Business Bureau has given the company an "F" rating.
The company has a new name, Legal Solutions, but the same number. Even so, the owners did not return our calls.
"It is horrible to be taken advantage of when you have nothing left," said Simpson.
What can they do?
When a company files bankruptcy, customers often can file what's called a proof of claim with the courts.
When a company goes out of business, as in this case, the customer has to keep good records and sue the owners in small claims court.
Since this business operated as a legal clinic, customers should file a complaint with the Florida Bar Association. Even though clinics are not licensed by the bar, there's a possibility the business was giving legal advice, which is a violation of the law.