FCN's OYS team gets results for a woman with a cook-top problem.

SHARECOMMENTMORE

JACKSONVILLE, Fla. -- First Coast News first brought you the story earlier this week.

Linda told us she ordered a NuWave cook-top after seeing a commercial on television.

Linda said the promise in the ad was if you buy one, you could get a second one if you paid additional shipping and handling.

Linda told FCN she paid more than $100 for the cooking set, but only received one item.

FCN got involved and began a conference call with Linda and a customer service representative.

Wednesday, Linda told FCN that she got a call from a Nu Wave representative.

She said they told her the issue was an agent error on their end. Linda said because FCN got involved, the company is sending her a new Nu Wave cook top and pots and plans for free.

"Thank you very much," Linda told FCN by phone.

She said she expects to get them early next week.

SHARECOMMENTMORE