JACKSONVILLE, Fla. -- When it comes to road improvement projects, the longer it takes the angrier motorists become. The Chaffee Road project has been in the works since 2009.

"It is a pain in the neck, " said George Felter.

Felter lives in Crystal Springs Estates, ground zero of the project. He moved in a year ago at what he thought was the height of the construction.

"They said that it was going to be finished in six months," he said. "I understand the project has been two years."

The cost and how long it is taking has become the bane of the residents complaints.

Jim Logan, who also lives in the area, said the sidewalk rails are still not up, so the sidewalk is not open.

The Florida Department of Transportation, which oversees the project,has received its share of complaints,

"It has been a tough project," said DOT information officer Mike Goldman.

Goldman said the road improvement project is more complex than residents believe.

"The overpass is just part of the project. We raised that by two feet," he said.

Goldman said the project involves eight miles of work from the widening of lanes on I-10 to work on nearby Cahoon Road.

"The contractor adjusted his schedule to accommodates some of the businesses," he said."We are sensitive to everyone's concern."

What about the cost?The price tag increased from $58 million to $63.3 million. Goldman said the increase was due to weather and unforseen circumstances. He said it is near the end of the road.

"We're in the process of putting in guard rails. We have to finish the sidewalks. We have to put down the final pavement on chaffee and drainage corrections which need to be done," said Goldman. "But this is all progressing nicely."

Goldman said the project is ahead of schedule and should be completed this summer.