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UPDATE: Mom says she accidentally locked her keys and kids in the car.

KATY, Texas -- Shoppers who thought they had no time to spare after noticing two kids in a hot jeep Monday afternoon took matters into their own hands.

The incident happened at a strip center near North Fry Road and Little York.

Some of them tried to smash open the windows to try and free the small boy and girl.

"It was a crazy situation," said Gabriel Del Valle, who used his cell phone to shoot video of the incident.

Del Valle said he stepped out of his nearby shop after hearing the kids crying out in desperation.

"The kids were in there crying," said Del Valle. "I mean you would understand. It's real hot.

Gabe said one guy used a hammer to shatter the glass.

"And even then they could barely open the doors because there was a child lock on. Kids were in the crying."

After several minutes, the kids were freed. The children's mother apparently said she had left them there only temporarily so that she could get a haircut.

But Gabe thinks nothing justifies treating children like this.

"Even a dog can die so imagine a person," he said.

No one called the police. In fact, Gabe said the mom pleaded with everyone and said she had made a terrible mistake.

Fortunately, it appears the children were unharmed.

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