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JACKSONVILLE, Fla.- The On Your Side team is tackling your questions and issues on this Monday. Here is a sample of what we were able to provide and suggest:

1) Rampant Rodents

Marnasha said her apartment is "not up to code," and that there are "rats, mice and roaches." She said the landlord/management "never want to fix anything."

FCN suggested the following:

A) Call 904.255.7000 to reach the City of Jacksonville Municipal code enforcement.

B) Contact the Florida Department of Agriculture and Consumer Services Division of Consumer Services at 1-800-HELP-FLA (435-7352).

C) Try calling the City of Jacksonville at Call 904.630.2489 or visit the city of Jacksonville's website.

D) Learn more about your rights as a tenant from the Landlord/Tenant law of Florida.Click herefor the Florida Department of Agriculture and Consumer Services websites.