JACKSONVILLE, Fla. -- It's Friday the 13th and it is not an unlucky day. The On Your Side team was hard at work getting results and answers for you. Here are a few of the people whom we were able to help today:

-Jamie, of Jacksonville, said she paid a contractor $475 in cash upfront to trim and remove some trees. Jamie said the contractor had a dumpster company haul the debris away, but that the company apparently was not paid by the contractor.

Jamie said the debris was dumped back onto her lawn. Jamie asked FCN how to go about reporting the contractor to authorities and how to get the debris removed from the yard.

Jamie told FCN she got a call from a local tree service that may be able to help with the debris from the tree.

If you find yourself in a similar situation, here are some resources:

Call the city of Jacksonville at 904-630-2489 or visit

You should also try calling the city of Jacksonville's Municipal code enforcement at 904-255-7000 or try this link:

It is a list of contact names and numbers for the Construction trades qualifying board at the City of Jacksonville.

You can also file a formal complaint with the state by following this link to the Florida Department of Business and Professional Regulation's complaint form.


Tina said she saw a previous story aired on FCN and she wants to help the featured couple who needs help emptying their home.

"It is what I do for a living and I know that my church family can help me." Tina said.

FCN is in the process of connecting Tina with the couple.