JACKSONVILLE, Fla. -- When Ken Fowler looks out the front door of his Springwood home, he doesn't like what he sees.

"This has been an ongoing problem," said Fowler.

It is a drainage ditch system that is overgrown and its side walls are failing.

"You call them and they say they have no record of it, I bet I've complained about 50 times over the years," he said.

The overgrown drainage systemruns between Springwood and Glenview roads; Fowler said it has become an eyesore, and a safety hazard.

"I've tried to get them to put a safety guard here because one car went into the ditch," said Fowler.

The drainage ditch also backs up to Donna Thompson's backyard.

"My property is washing away," she said.

Thompson said if it wasn't for the banana trees her backyard would be completely gone and then her home

"I'm afraid I will lose myhouseinto the ditch," she said.

Thompsonblames it on the drainage ditch.

"I used to be able to run my lawnmower all the way down and turn it and go all the way back," she said. "Now you can't even run a lawnmower."

Thompson and Fowler say they're tried of calling city hall.

"I don't want to lose my house," said Thompson.

They're tired of what they call a lack of response.

"This bank is badly eroded," said Fowler.

They would like the city to clean it up, they say that's why they pay their taxes.

"I'd like to see it culvert but I know that is out of the city's budget," said Fowler.

Debbie Delgado contacted the division of public works and a crew cleaned a section of thedrainage ditch, as for the eroding walls, Delgado said that will have to be evaluated before anything can be done.

To complain about drainage ditch problems call 904-630-2489

If that fails contact your district council person.