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JACKSONVILLE, Fla. -- With so many child abuse cases filling headlines, it might be hard to understand a day in the life of a social worker.

"We wake up not knowing what the day is going to bring. It can bring a slow day, where we're just following up on our open investigations, or it can lead to that tragic case where we're out for the rest of the day, going to court the next day," said Shane Carroll, supervisor with the Florida Department of Children and Families.

Carroll is the child protective investigator supervisor at the Florida Department of Children and Families.

He's been there for 14 years.

"Death cases, drownings, severe beatings where children are in the hospital for weeks ... "

And he said though there are hard, emotional days, there are many more good days.

"The best thing is to make a difference in a kid's life. Because they can't necessarily go out and make that choice themselves," Carroll said.

Many times, Carroll said, a person gets into social work because of personal experiences.

"We have plenty of people here who come from a history of being in foster care, or being abused themselves," Carroll said. "My dad grew up in foster care so that was part of the reason that made me apply for DCF."

No matter what the reason, Carroll says each day he reminds himself of the importance of his job.

"Maybe today, I'll save that one child."

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