ORANGE PARK, Fla. -- A bride to be wrote to the On Your Side team about jewelry her mother purchased for her from the Hot Pink boutique in the Orange Park.
The jewelry was purchased for the bride to wear in her wedding and it did not work out. Her mother tried to take the jewelry back the following day and was told she could make an exchange only.
The On Your Side team spoke with the owner of Hot Pink found that returns can be made with in seven days as long as the product is in its original packaging with receipt, however the shop does not give refunds, but does offer an exchange or store credit.
According to Hot Pink the return policy is posted at the register in the store.
SOLUTION: Before making any purchase, be sure you know the return and exchange policy of the business you're purchasing from.