JACKSONVILLE, Fla. -- Barb Tyler and a friend went to a Jacksonville salon for a pedicure and Tyler said what happened left her stunned and angry.
"It was very humiliating," said Tyler.
She posted her experience on the First Coast News Facebook page.
Tyler wrote in her post:
"...they called my name, led me back to the seat with the nail tech and then the receptionist informed her (in front of everyone within ear shot) that they could only do her nails and not her pedicure because the owner had said her weight..."
It is not unusual for businesses to have certain restrictions, as long as they do not discriminate or violate licensing laws.
Jimi Moses owns Ciao Bella Hair and can beleive a business would refuse to give the customer a pedicure becasue of her weight.
"When you're getting a pedicure there is no weight," said Moses. "Your feet goes in a tub of water they're cleaned they're scrubbed."
Moses said even if the business has restrictions, there is no reason to place a restriction on a customers weight.
"There is no such thing," he said. "I've had women that couldn't fit in my chairs, we would cut their hair after hours or standing up."
Moses said anyone who is denied the salon service because they're too fat needs to consult an attorney.
"I know it is not just right to do," said Moses. "I don't think you can refuse treatment for someone being overweight, I've never heard of such a thing."
And when he makes that statment Moses said that covers his 46 years of doing business in the cosmetology industry.
"I've never seen anything like this," he said.
Salons are regulated by the Department of Business and Professional Regulation. If there's a problem with fungus infections, other diseases, faulty equipment or unlicensed actvity you can file a complaint with the DPBR at www.myfloridalicense.com.
"Alleged discrimination issues between licensees and their customers would not fall under our regulatory authority," said Beth Frady.
First Coast News