On Your Side team helps resolve $250 Comcast gift card issue

6:33 PM, Feb 25, 2013   |    comments
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David Williams
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JACKSONVILLE, Fla. -- Comcast resolved a customer complaint sent to the On Your Side team about a gift card issue.

Cheryl said she upgraded to the Xfinity triple play package in April of 2012. She told us she hasn't gotten her $100 gift card.

A Comcast spokesperson told us she's actually eligible for a $250 gift card and the company is sending her a check directly, preferably by overnight mail.

 

 

 

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