Home Repair

Couple: JEA water bill went up to 49K gallons

7:41 PM, Apr 11, 2013

Olivia and David Carter say they were charged for 49,000 gallons of water use after they fixed their home leaks. They called the On Your Side team for answers.

Who's responsible for your mold problem?

6:13 PM, Apr 10, 2013

In 2011, the Hughes rented a house in Fernandina Beach and now that house has a mold problem.

New homebuyer: 'There's mold everywhere'

7:18 PM, Apr 2, 2013

MIDDLEBURG, Fla. -- Black mold, rats and exposed eaves are just a few of the problems plaguing a Middleburg family's mobile home.

Unhappy customer wants window refund

9:00 PM, Apr 1, 2013

Jack Kearns says he wants a refund for thousands of dollars in Pella Windows he says were installed incorrectly. The On Your Side team gets answers.

Residents fed up with ugly foreclosed property

6:49 PM, Apr 1, 2013

Mary Veasey lives in the Argyle area and describes the foreclosures in her neighborhood as a problem that is more than just overgrown grass and tall weeds. 

Family wants USDA to repair damaged roof

7:46 PM, Feb 26, 2013

BALDWIN, Fla. -- After two days of rain, the Swenson family's Baldwin home is not the same.

Man's window problem is a reminder to always keep your warranty

9:09 PM, Feb 12, 2013

JACKSONVILLE, Fla. -- College professor Steven Stoll has a problem that is too big for the classroom; it is in his home.

Save at least $100 on home heating & cooling

5:31 PM, Feb 11, 2013

As the weather gets warmer, the On Your Side team wants to help you save money on heating and cooling your home.

5 things you must do before you hire a roofer

8:37 PM, Feb 5, 2013

JACKSONVILLE, Fla. -- When it comes to consumer complaints, home repairs top the list. Donald Van Dyk wanted a new roof and said the roofer he hired did not deliver.

Atty. Gen. Pam Bondi: Foreclosure help is still available

5:09 PM, Feb 4, 2013

If you are need foreclosure help, you still have time and money available.

Jacksonville man paid $3,000 for cabinets, has yet to recieve them

5:13 PM, Jan 24, 2013

Kyle sent us a contract the signed and a sales receipt for $3,047 in cabinets he bought from the Home Renovation Outlet on Ramona Boulevard, but he has yet to receive them.

Apartment under renovation leaves mess and complaints

7:28 PM, Jan 23, 2013

Heather Boivin and Christina Acosta were surprised when the plumbers showed up to their Riverside apartment.

Owner of new home: "I have mold, puddles on my windows"

9:19 PM, Jan 9, 2013

Dense condensation on the windows and mold growing on the walls. Those issues are just two things that a Jacksonville woman said are wrong with her brand new home. She called the On Your Side team for help.

BBB issues Irish Travelers Scam warning

7:02 PM, Dec 7, 2012

The Better Business Bureau issued an urgent scam alert for the Irish Travelers scam. Homeowners were warned to beware of individuals offering to make unsolicited home repairs.

Alvis Spray on coating lifetime warranty out of life

7:34 PM, Sep 6, 2012

JACKSONVILLE, Fla. -- In 2005,  Sheree Essary paid Alvis Spray on siding five thousand dollars to paint her home. She was told it would be maintenance free living for a long time.

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