Electronics

Verizon to extend phone-upgrade waiting period

9:54 AM, Apr 13, 2013

Verizon Wireless, the country's largest cellphone carrier, on Friday said that it is extending the time it takes to earn a subsidized phone upgrade from 20 months on contract to 24 months.

Woman pleads for $316 refund from T-Mobile

9:00 PM, Apr 1, 2013

Diane said she'd been charged twice for $316.70 and she desperately wants a refund. The On Your Side team got results for Diane.

Fuel tank leak risk prompts Ford recall

8:59 PM, Apr 1, 2013

The Department of Transportation is recalling 2012 Ford Taurus' and Lincoln MKS' and 2013 Ford Explorers.

Consumer Reports: Money-saving cell phone service

10:17 PM, Mar 25, 2013

Cell phones have become a part of everyday life. But that doesn't mean consumers are happy about the cost.

Who replaced my big screen TV with slab of wood?

7:07 PM, Mar 21, 2013

Last weekend Mike Miller decided to take advantage of a sale and purchased a big screen tv.

Fake tech support scam alert

3:52 PM, Mar 18, 2013

Dennis wants to get the word out about what the FTC calls a tech support scam

How valuable is your cellphone?

12:05 AM, Mar 15, 2013

A Clay County man gets a mouthful after his cell phone is stolen while charging at an empty Buffalo Wild Wings table.

$15,804 comes out of woman's account for cable bill

8:52 PM, Mar 12, 2013

A Ponte Vedra woman pays her $158.04 cable bill, but $15,804 comes out of her account

Bad fridges at 'dangerous' temperatures

10:30 PM, Mar 11, 2013

A WUSA9 investigation has found popular compact refrigerators using "thermoelectric" cooling are highly vulnerable to room temperature and, in our test, some were unable to maintain "safe" food holding even at average room temperatures - which experts say could turn your food into poison.

Disco balls being recalled

7:37 PM, Mar 6, 2013

Check your child's room for this disco ball. They are being recalled because of an electric shock risk.

Porn on mobile spreads with new tricks

9:03 AM, Mar 5, 2013

Cybercriminals are stepping up the spread of data-stealing programs via pornographic content optimized for viewing on smartphones and touch tablets.

Woman asks how to make tech support scams stop

6:16 PM, Feb 27, 2013

Jennifer, of St. Augustine, asked us how to make scammer calls stop. She said she and her husband got calls from someone claiming to be from Microsoft, and again from another

How you can save money on your phone bill

6:14 PM, Feb 27, 2013

Look at your phone bills, we can help you save money. The Federal Trade Commission said you need to follow a few simple steps.

OYS team helps resolve $250 gift card issue

6:33 PM, Feb 25, 2013

The On Your Side team helped a woman who said she waited months for her cable company gift card

Consumers losing millions from tech support scam

8:51 PM, Feb 14, 2013

Callers claim they're from a software company and a virus has been detected on your computer.

Woman buys iPad, receives box full of blank paper

3:34 PM, Feb 12, 2013

MORROW, Ga. -- Imagine you've pitched in with your family to buy your mom a $500 iPad. You've all gotten together to present it to her at the birthday party, and she's excited to see the box. Then she opens it and finds nothing more than a stack of paper inside. A family in Morrow said that's what happened to them Saturday night

Save at least $100 on home heating & cooling

5:31 PM, Feb 11, 2013

As the weather gets warmer, the On Your Side team wants to help you save money on heating and cooling your home.

OYS team gets Comcast issue resolved

6:23 PM, Feb 5, 2013

Carie told us she had a Comcast problem. She said she was being charged for more cable boxes than what she had in her home.

Woman says her 55" TV can't be fixed until after the 'Big Game'

8:40 PM, Feb 1, 2013

Marie called us in a panic about her 55" Samsung television, it is broken and the big game is this weekend.

Safetouch issue gets resolved

6:08 PM, Jan 25, 2013

Last week Charles wrote to First Coast News claiming a collection agency called saying they owed Safetouch $900.

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