Update: July 29, 2014 -- Just after 1 p.m. Tuesday, the water was restored to the 28 apartments in the Senior Citizens Village apartment complex.
Councilman Johnny Gaffney said the water pressure is good and he has arranged with the JTA to pick up the residents from area hotels and return them to their homes.
The residents were ordered to evacuate yesterday after it was discovered that there was no running water to the units.
JACKSONVILLE, Fla. -- Gwendell Battles lives in the Senior Citizens Village apartments, and like several of her neighbors, she has no running water.
"This has been going on for four weeks now," said Battles.
The issue forced the property management staff to conduct a door to door inspection under the watchful eyes of district councilman Johnny Gaffney, Jacksonville Code enforcement officers and inspectors from the Division of Hotels and Restaurants.
"We're talking about health and safety issues here," said Gaffney.
Gaffney said he has received a number of calls and wanted to know why his constituents are in this predicament.
"This is totally unacceptable," Gaffney said.
Rosa, a Spanish only speaking tenant, there are large containers of water. She said in Spanish there's nothing to take a bath or use the bathroom.
Maryett Henderson has the same story.
"I don't stay here," said Henderson."I go to my daughter's or a friend's house, I can't stay under these conditions."
Several attempts to get management to explain why the tenants don't have running water were met with, "No Comment!"
The Division of Hotels and Restaurant has released a report of its inspection with this explanation from the landlord.
"Head of maintenance states that water was shot off completely in the units due to malfunctioning back-flow."
The report states 28 units are without running water.
"Approximately 40 residents may have to be displaced," said Gaffney.
Jacksonville's Housing Authority does not operate the facility, but it provides funding or assistance for some residents. The president of JHA said his agency is pulling the plug on its funding, for now.
"We're going to temporarily suspend the assistance assigned to those units until such time they're able to pass our HQS inspection standard," said Fred McKinnies.
The city will be back on July 30 for a follow up inspection. The state will be back on July 29.