Disabled man says Zaxby's employees mocked him

FERNANDINA BEACH, Fla. -- A disabled man says he was mocked by Zaxby's employees and complained to management, but he's not satisfied with the way the owner has handled his complaint.

Every time Tony Williams leaves his house now, he feels insecure.

"You know I work really hard to overcome my disabilities and now I have anxiety about going into public," said Williams.

Williams' cerebral palsy causes him to walk with a limp. He says he was made fun of by other kids while growing up. He never expected to relive that experience as an adult until he went to dinner with his family at the Zaxby's on 14th Street in Fernandina Beach two weeks ago.

"They began to imitate my walk, point and laugh," said Williams.

Williams says he never saw the employees make fun of him, but says his friend was working in the kitchen and witnessed the behavior. The friend later posted a Facebook message saying he quit.

"My friend had left a message that he no longer works for Zaxby's because of employees there think it's okay to make fun of disabled people," said Williams.

Williams contacted management and was told it was going to be taken care of. Days later, the employees in question are still working and Williams was told action was taken.

"I told him that I wanted those people to be fired because they have to know they can't go in public or anywhere else and make fun of people who are a little less fortunate than them," added Williams.

Williams says he's not satisfied with the company's response. First Coast News tried to reach out to the owner and he did not return the calls at this time. He did leave a voicemail for Williams stating he could not disclose how the company took action.

He has had 30 surgeries over his lifetime and has taken several steps forward in overcoming his disability. Williams says psychologically he's taken a few steps backwards after this incident.

"We really don't have the money to go out and eat unless it's a McDonald's dollar menu burger, so it's a big deal for us to go to Zaxby's. I mean I don't think I could ever go back in there."

A manager at the Zaxyby's told First Coast News the incident was being investigated and he could not disclose any information. FCN was referred to the owner of the franchise who has not responded to our calls yet.


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