One local resident asking for help after insurance denies claims over Overland Bridge Project

Ken Amaro reports. 9/19/2016

JACKSONVILLE, Fla.—It is a $200 million project that is creating one big headache for Christine Parker. "They've done damage to my home," she said, "the foundation has shifted, floors are leaning in some areas."

Her 1922 bungalow is near the Overland Bridge Replacement Project over San Marco. The work began January 2013, but she said for weeks the loud pounding and its vibration could be heard and felt in her living room.

"The house was shaking, the plates and the chandelier were shaking," she said.

Since then she's complained about damage that may have been caused by the heavy equipment.

There are cracks in the walls, cracks around the crown molding, around the doors, even some of the exterior siding has cracks.

"This is not wear and tear - nor is it poor maintenance," she said.

Parker purchased her home in 2008. A pre-purchase home inspection did not reveal structural damages. Then she filed a property damage claim with the construction company.

It denied her claim.

The reason given, in part, reads:

"It appears that the root cause of your damages is the construction practices at the time your home was built... We are not able to recognize your property damage claim."

Parker said she was advised to file with her homeowner's insurance and it too denied her claim. One reason given: the house had fire damage sometime in the 1930s.

"I need help," she said.

Parker is stuck between thousands of dollars in repairs and trying to determine who is liable. She's convinced the Florida Department of Transportation and its contractor are responsible for the damage to her bungalow, proving it so far has been difficult.

We took her concerns to FDOT and this was the response:

"We are reviewing the file on Ms. Parker’s claim and are asking the contractor to confirm what due diligence went into the decision to deny the claim. We want to ensure that any decision made was a fair one and was made with a sufficient amount of information available. We have asked the contractor to conduct this research in as timely a manner as possible. What we know now is that the contractor did perform a pre-foundations conditions survey in February of 2014 and will conduct a post-survey when foundations work is completed. He has and will continue to monitor vibrations during foundations work."


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