Fans angry after price glitch for online store

JACKSONVILLE, Fla -- Fanatics is said to be the nation's largest online retailer for sporting apparel -- you need a jersey they got it. But recently they made a pricing mistake and now it is being called "Jerseygate" in the social media world.

Angry hockey fans belted their icy comments on twitter about Fanatics decision to cancel their orders over a pricing dispute.

The company's NHL shop was selling New York Rangers Stanley cup jerseys for $63, shirts that normally costs $199.

Richard Clowes is one of those angry, disappointed fans.

"They should make good on the price especially since on the site they said they had them in stock," said Clowes.

Clowes says on Saturday he made two orders, trying to score on what was clearly a great deal.

"They told me they accepted my order and ship in three days and they charged my credit card," said Clowes.

But by Monday the NHL shop raised the yellow card, said it was a mistake and canceled his first order. And then Wednesday afternoon the second order got cancelled.

"We contacted Fanatics NHL hockey shop a spokesperson said:

Due to a pricing error on the NY Rangers Stanley cup final edition jerseys on NHL shop we are going to use out entire Stanley cup final stock on hand to fulfill as many of these orders as we can at the incorrect price, based on sequence of order placed. All other orders will be cancelled and issued a $10 store credit.


"I still believe they should make good on their price," Clowes said.

The company's spokesperson is hoping that by making it right fans will give them a chance in the future.


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