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Jacksonville Beach couple: Our stuff was taken during open house

10:12 PM, Jul 11, 2013   |    comments
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JACKSONVILLE BEACH, Fla. -- No one is saying for sure who did it. But a local couple said a realtor showed their home and when they returned home, their stuff was gone.

The incident report is short and to the point and states the theft is a third-degree felony, because it's more than random items that were taken. A bottle of prescription drugs were also taken.

"I just feel completely violated to be quite honest," said Carolina Santamaria.

Violated after returning home from dinner to find her medicine cabinet and drawers had been rifled through.

"We came back noticed several items were missing including things out of our medicine cabinet, things off the table, and drawers," said Derrick Kugler.

Kugler and his fiance Santamaria claim nearly $400 worth of items had been taken during a showing of their home.

The property they are renting is for sale and they say their things went missing after the one hour block of time designated
for a Keller Williams agent from the 3rd Street location.

First Coast News spoke with Mike Dilworth from Keller Williams who said he has no suspicions that his agent was involved, adding he and his office have been working with the Jacksonville Beach Police Department in relation to the incident and they've filed a police report.

"As a man you want to protect your partner and make them feel safe and comfortable and I felt like I couldn't do that," Kugler said.

The best way to keep your property safe when it's on the market is to hide your valuables or put them in a safe.

Real estate experts tell FCN that brokers and realtors are not required to walk with their clients during a showing.

But it is expected that the prospective buyer is qualified for the purchase and serious.

Nonetheless, it's not a fool proof system.

"As a realtor you may in fact have some liability if something takes place," said real estate lawyer Randy Crabtree.

But for Kugler and Santamaria, all they want is an explanation of what happened.

First Coast News

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