LOS GATOS, Calif. -- The popular online video streaming service Netflix was reporting an outage on Christmas Eve.
The company addressed the outage on its Twitter account just before 7:30 p.m. EST.
"We're sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now. Stay tuned to @Netflixhelps for updates."
The @Netflixhelps account started addressing viewer questions/comments on Twitter about the outage just before 5 p.m.
"We're aware that some members are experiencing issues streaming movies and TV shows. We're working to resolve the problem."
Just after 10 p.m., @Netflixhelps Tweeted: "There is a partial outage that impacts some, but not all devices that can stream from Netflix. Our teams are working hard, with Amazon Web Services, to address the issue and hope to have streaming available for everyone again soon."
First Coast News