JACKSONVILLE, Fla. -- When it rains, the water pours into Matt Keys property. He lives at the corner of Arlington Road and Oakwood Drive.
"This is a city problem," said Keys.
Keys said the city owns the road, the city owns the curb, and there's a curb that's been washed away.
"It's been washed away since 2004 when the problem started," he said.
Keys said since a drainage improvement on Oakwood Drive, the water run off from the street to his property has only gotten worse.
He said he's complained to the city in 2005, 2006, 2007, and year after year and they were supposed to do something in April 2012.
"They would send out a survey crew, which they did a year ago, the stake is still there and by April the problem would be resolved," said Keys. "Here we are in May, no contact from the city, no one has given us any update."
Keys is not the only one complaining. Last week, First Coast News reporter Jeff Marcu met the Gardner family, another property owner on Oakwood Drive, and witnessed the flooding problem.
Keys said this has been the bane of his complaints to the city for the past eight years.
"It has ruined my driveway, my steps and the retaining wall, which is a safety hazard. I don't think anybody cares," said Keys.
He admits his home does not have the best elevation in the neighborhood, but he said the problems he face every time it rains were not there until the drainage improvement project.
"I just want the city to admit this is a problem and come out and fix it," he said.
We took the problem to the district councilman Bill Bishop. After asking who is responsible and not getting a simple answer, he was disappointed.
"I don't care who is responsible," said Bishop, "just fix the problem."
The councilman said he has asked for a schedule as to when it will be fixed and should have that by the end of the week.
First Coast News